SMS appointment reminders
Prevent no-shows by sending appointment reminders via SMS. SMS has an attention rate of 95% within 5 minutes of receipt.
- Reduce no-shows
- No unnecessary administrative work
- Remind your patient/customer in a friendly manner
Time savings
Effective & Cost-saving
SMS is an effective medium with high attention value. Compared to, for example, an email, which is read by an average of 30% of recipients (source: DDMA), an SMS message is read by as much as 95% after being received. Additionally, sending an SMS is more cost-effective than ‘following up’ with, for example, a phone reminder.
- Cost savings
- Shorter waiting lists
- More effective than email or phone
Don’t lose any preparation time
No-shows are not only inconvenient due to the time wasted or the fact that a customer or patient doesn’t show up, but also because of unnecessary preparation and the impact on waiting lists. One of the simplest solutions is sending an SMS appointment reminder.
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